Support
Policy
FAQ
Downloads
Technical Notes

General

• What is the GallantWEB?
• What are the features of the GallantWEB?
• What are the differences between the GW400, GW500, GW600 and GW700 models?
• What is the hardware specification of the GallantWEB?
• Is the GallantWEB hardware upgradeable?
• What Operating System runs on the GallantWEB?
• Do I need Linux knowledge to operate the GallantWEB?
• How difficult to configure/maintain the GallantWEB?
• How much the GallantWEB cost?
• Where can I buy the GallantWEB?

Internet Connection Setup

• What type of Internet connection can GallantWEB support?
• Does GallantWEB support a PPPoE Internet connection?
• Does GallantWEB support a PPPoA Internet connection?
• Does GallantWEB support T1/Fractional T1/Frame Relay Internet Connection?
• Can GallantWEB operate behind an existing Router/Firewall?
• Is a fixed IP Address required to run GallantWEB?
• How much bandwidth is required to run Web Hosting/Email Service/VPN features on GallantWEB?

Email Hosting

• What is email hosting?
• Can I host email service on the GallantWEB?
• What is the requirement to host email?
• What software used for email hosting?
• What email clients does the GallantWEB support?
• Does the GallantWEB support POP3/IMAP?
• Does the GallantWEB support anti-relay?
• Does the GallantWEB support anti-spam?
• Can I host more than one domain on the GallantWEB?
• What is the maximum load that the GallantWEB can handle?

AnywhereEmail™

• What is AnywhereEmail™?
• How does AnywhereEmail™ differs from Hotmail™ or Yahoo Mail™?
• What is the requirement to run AnywhereEmail™?
• Can I Import/Export my contact address on AnywhereEmail™?

Virtual Private Network (VPN)

• What is VPN (Virtual Private Network)?
• Can the GallantWEB provide VPN Service?
• What type of VPN can the GallantWEBprovide?
• What are the requirements to provide VPN on the GallantWEB?
• Is the GallantWEB IPSec VPN compatible to VPN products from other vendors?
• Can the GallantWEB support Server-Client IPSec VPN?
• Can the GallantWEB act as a PPTP VPN client to MS PPTP VPN Server?
• What is the maximum number of VPN connection the GallantWEB can handle?
• Can the GallantWEB VPN support Macintosh client?

Firewall/Network Address Translation (NAT)

• What is a Firewall?
• What types of firewalls does the GallantWEB have?
• What is a packet filtering firewall?
• What is NAT?
• Does the GallantWEB support NAT?
• Does the GallantWEB support Traffic Redirection?
• Does the GallantWEB support IPSec Pass Through?
• Does the GallantWEB support PPTP Pass Through?

Web Hosting

• What is Web Hosting?
• Can I host Web Site on GallantWEB?
• What is the requirement to Host Web site on GallantWEB?
• Can I host more than one Web Site on GallantWEB?
• Does the GallantWEB support FrontPage Extension?
• Can GallantWEB support SSL (Secure Socket Layer)?
• Can GallantWEB support CGI (Common Gateway Interface)?
• Can GallantWEB support PHP?
• Can GallantWEB,support ASP (Active Servere Script)?
• Can GallantWEB support JSP (Java Server Script)?
• Can GallantWEB support SSI (Server SIde Include)?

File Sharing/Network Access Storage(NAS)

• What is a Network Storage Storage (NAS)/File Sharing?
• Does the GallantWEB support File Sharing/NAS?
• Does the GallantWEB support AppleTalk?
• Which version of Microsoft Windows does GallantWEB file sharing support?
• Can every user have a personal directory in GallantWEB file sharing?
• DoesGallantWEB file sharing support user grouping?
• Can I control the size on user's directory?

GallantSentry™

• What is GallantSentry™?
• How does GallantSentry™ work?
• What anti-virus software used by GallantSentry™?
• How frequent GallantSentry™ update its virus definition?

FTP Hosting

• What is FTP?
• Can the GallantWEB Host FTP Service?
• What is the requirement to host FTP on the GallantWEB?
• What is anonymous FTP?
• Can the GallantWEB support anonymous FTP?
• What is user based FTP?
• Can the GallantWEB support user based FTP?
• What client support GallantWEB FTP?
• Can the GallantWEB FTP Service support Internet Browser?

DNS Hosting

• What is DNS?
• What is a Domain Name?
• Where can I register my domain name?
• Who can host my domain name?
• What is the requirement to host DNS server?
• Can the GallantWEB host DNS?

Remote Administration

• Does GW supports Remote Administration?
• Can GW have more than one Administrator?